1st Anniversary/ 50th Post – Thanks for a Great Year!
On December 9, 2007 the Uptime blog went live. Since then we have been posting stories almost weekly (this is the 50th post) about the state of affairs in aftermarket service and support. You, our readership, has grown significantly in the first 12 months and what started as an experiment in Social Media has now become an important channel of communication for Enigma. Our intent has been to reveal the often overlooked business opportunities hiding within the aftermarket. Hopefully we’ve succeeded.
If you read the blog to get a better understanding of current aftermarket business issues, that’s fantastic, and I encourage you to share your thoughts by posting an occasional comment. If you’re a software developer trying to get a competitive edge on Enigma, that’s OK too I guess. You can chime in with your thoughts and maybe we’ll post it (LOL).
Overall, I’m very pleased with how the blog has developed throughout the year and I would like to say several “thank yous.”
- To you, the readers, for your patience and understanding as this blog has ramped up. If you like the blog I encourage you to share it with a friend.
- To all of the contributors for your thoughtful ideas, material and complete posts. Please keep them coming because without you, this blog would be very bland indeed.
- To Joy Reo for hounding me, gathering the text and graphics, and managing all the other details of writing, editing, publishing, and monitoring the blog and blog traffic. Without you, the Uptime blog wouldn’t exist.
Thank you all.
Moving into 2009 we plan to go even deeper into parts and service issues surrounding automotive, heavy equipment, aviation, rail, energy and any other industry that relies on complex equipment with challenging service requirements. I hope we can share this information in a way that makes it easy to understand and meaningful to every industry we serve. We also plan to spend more time discussing the role of information delivery within the aftermarket ecosystem of telematics/ autonomics, diagnostics, fault isolation/troubleshooting, scheduling, inventory/ logistics, ERP, and content authoring/management.
As always, we ask for your input. Please tell us how the Uptime blog can be improved and become more meaningful to your business. Thanks again for a great 2008! See you in 2009!
