Enigma InService EPC Podcast Episode 6: Finding Service Information
The Enigma InService Electronic Parts Catalog (EPC) is a “one-stop shop” application that combines product and support information from multiple divisions and product lines, from multiple sources/systems, in multiple document formats. This podcast offers a mini product demo of the InService EPC solution and its service information functionality.
In a nutshell, this functionality enables service technicians to look up a part, then reference the corresponding service documents and the links between them. By clicking on the service information icon, installation instructions—including illustrations—appear for that part or assembly kit. The end result is that service technicians are more efficient; they can more quickly find the relevant service documentation and make the necessary repairs.
Tags: documentation, Electronic parts catalogs, parts, parts catalogues, service information
